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PriyankaKN Member since 2014 12 posts
Accenture , Netherlands
Posted: 4 years ago
Last activity: 4 years 9 months ago
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Assignment and work item  status automatically changed  to "resolved withdrawn"

Hi All ,

We have a scenario where once assignment & work item status reaches the deadline , after sometime the status of both automatically gets changed to " resolved-withdrawn"( this status is not configured for that flow ) .when checked in Audit trial it shows that status was chaged by the operator himself who created that work item once the deadline is met.We failed to reproduce this issue which happened in Prod. Any idea/ views about this ?

version: PRPC 6.3

Regards,

Priyanka

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