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Priyanka K.N (PriyankaKN)
Accenture , Netherlands

Accenture , Netherlands
NL
PriyankaKN Member since 2014 13 posts
Accenture , Netherlands
Posted: October 7, 2015
Last activity: April 14, 2017
Posted: 7 Oct 2015 3:01 EDT
Last activity: 14 Apr 2017 6:54 EDT
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Assignment and work item  status automatically changed  to "resolved withdrawn"

Hi All ,

We have a scenario where once assignment & work item status reaches the deadline , after sometime the status of both automatically gets changed to " resolved-withdrawn"( this status is not configured for that flow ) .when checked in Audit trial it shows that status was chaged by the operator himself who created that work item once the deadline is met.We failed to reproduce this issue which happened in Prod. Any idea/ views about this ?

version: PRPC 6.3

Regards,

Priyanka

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