Question

6
Replies
5456
Views
Close popover
Aditya Viswanatha (AdityaViswanatha)
JBC International Finance Limited

JBC International Finance Limited
SG
AdityaViswanatha Member since 2014 34 posts
JBC International Finance Limited
Posted: January 9, 2017
Last activity: February 2, 2017
Closed

Assignment and Work Status

Hi team,

Can some one explain how Work Status and Assignment Status changes with each other and in which OOTB activity we can find setting of Assignment status in general.

How to track assignment status with respect to work object status.

Also where can we see this assignment status apart from newAsssignmenPage.

Because I had an situation where we are not setting asssignmnet status (newAssignPage.pyAssignmentStatus) explicitly but some times it is getting set same as work status and some time it is staying in its old value.

Please confirm on this regard it will be helpful.

Case Management
Moderation Team has archived post