Question

2
Replies
94
Views
NagaRamesh Member since 2016 16 posts
Capgemini
Posted: 6 months ago
Last activity: 6 months 1 week ago

Assignment not opening from Email

Hello team,

I have a requirement where i need to provide a case id link in the email notification. Up on click on the case id in the email, respective assignment should get open. 

I have followed the above approach in building the link in the correspondence fragment but it didn't work.

Can you help me in resolving the issue by providing the steps to follow.

I tried with different Correspondence Fragments like AssignmentLink, WorkLink, pxOpenAssignmentLink, but it didn't work.

Share this page LinkedIn