Question
Assignment not opening from Email
Hello team,
I have a requirement where i need to provide a case id link in the email notification. Up on click on the case id in the email, respective assignment should get open.
I have followed the above approach in building the link in the correspondence fragment but it didn't work.
Can you help me in resolving the issue by providing the steps to follow.
I tried with different Correspondence Fragments like AssignmentLink, WorkLink, pxOpenAssignmentLink, but it didn't work.
Hi
In the correspondance include rule as below
This will include the case link in the email.