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MichaelO3867 Member since 2013 1 post
National Australia group
Posted: 3 years ago
Last activity: 3 years 11 months ago
Closed

Assignment page disappearing

We are seeing some cases where the assignments are disappearing from the case which means the case cannot be progressed. The assignment page disappears from the clipboard and the unique reference in the pc_assign_worklist table on the database is also deleted. We cannot see any cause for this to happen and is occuring sporadically with no commonality between cases that we can see. Is anyone aware of a similar issue and are there any suggestions of a rememdy? I have attached a screen shot of the assignments worklist on a case.

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