Question

8
Replies
738
Views
ysaisivak Member since 2016 1 post
Highmark
Posted: 4 years ago
Last activity: 3 years 4 months ago
Closed
Solved

Assignment "Removed via ticket" in Audit History

hi,

i see Assignment "Removed via ticket" in Audit History

Capture.PNG

Can you help me how to make "remove via ticket" not to display in Audit history

Thanks

Message was edited by: Marissa Rogers; added category

Case Management
Close popover
Moderation Team has archived post
Posted: 4 years ago
Updated: 4 years ago

hi,

Thanks Santanu for the response
we have Assignmentinterrupted in DT filterhistory . but still it is displaying in the Audit history

Capture 1.PNGCapture 2.PNG

Posted: 4 years ago

Hi

Can you run tracer to see whether the correct version is getting picked up at runtime or not ?

Posted: 4 years ago

Yes,

It is picking up the correct version

Posted: 4 years ago

thanks you for your support,

I got a solution for this issue.

Posted: 3 years ago

Could you please let us know the solution you put in place for this?

Posted: 3 years ago

Hi All,


 


Please provide the solution for this and also please elaborate in which situations Assignment goes to Assignmentinterrupted.
Share this page LinkedIn
Copied!