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DilipanV105 Member since 2012 144 posts
Atos Syntel
Posted: 2 years ago
Last activity: 2 years 11 months ago
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Assignment Routing - more than one user available with the required skill level

When routing an assignment on the basis of skill level, if the system finds more than one user with the required skill level, to whom will the assignment be routed ?

Low-Code App Development
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