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Dilipan Venkatesan (DilipanV105)
Atos Syntel
Consultant
Atos Syntel
IN
DilipanV105 Member since 2012 144 posts
Atos Syntel
Posted: October 30, 2017
Last activity: November 14, 2017
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Assignment Routing - more than one user available with the required skill level

When routing an assignment on the basis of skill level, if the system finds more than one user with the required skill level, to whom will the assignment be routed ?

Low-Code App Development
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