Question

8
Replies
711
Views
Vijayan Madras Kanagaraj (VijayanM)
Cognizant Technology Solutions

Cognizant Technology Solutions
IN
VijayanM Member since 2015 6 posts
Cognizant Technology Solutions
Posted: July 26, 2017
Last activity: October 16, 2018
Posted: 26 Jul 2017 3:42 EDT
Last activity: 16 Oct 2018 12:03 EDT
Closed

Assignments getting lost during the life cycle of a case - Critical

Hi,

We have an issue where the case assignments are getting lost after the case has been created for eg..after one week or so. It puts in the trouble of users not being able to work on the case assigned to them. Appreciate your valuable responses.

***Moderator Edit: Vidyaranjan | Updated Categories***

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.