Question
Associate Customer Journey with a Real Time Container
Hi All,
I have created a real time container and calling it using an external web channel. Container has been associated to a supporting strategy and it is fetching the results. It is also capturing the responses based on the impressions/clicks as configured in the container.
Now I created a customer journey which three stages and steps. It has its own entry criteria as per my logic. How do I associate the strategy with the customer journey??? Do I need to set the Journey, Stage, Step values in the strategy enrichment? Or is there any out of the box association available? Looks like I am missing something. Please help me on this.
Hello!
Thank you for your patience. I wanted to post a quick update to let you know that we see your question, and that we have some internal documentation that we think might be helpful in answering it. We are currently looking into getting that documentation prepared for publishing, and we will post an update here as soon as that is available.