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Nizam Member since 2019 71 posts
Tech Mahindra
Posted: 8 months ago
Last activity: 8 months 1 week ago
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Associate Customer Journey with a Real Time Container

Hi All,

I have created a real time container and calling it using an external web channel. Container has been associated to a supporting strategy and it is fetching the results. It is also capturing the responses based on the impressions/clicks as configured in the container.

Now I created a customer journey which three stages and steps. It has its own entry criteria as per my logic. How do I associate the strategy with the customer journey??? Do I need to set the Journey, Stage, Step values in the strategy enrichment? Or is there any out of the box association available? Looks like I am missing something. Please help me on this.

Pega Marketing
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