Async service runs randomly on any node even after disabling
We have disabled ProcessServiceQueue in Pega-Int agent schedule on all node but 1 and also made sure that this agent is stopped on all other node but one where we want this to run.
Even after doing all this it seems pega async service is being processed randomly on any of the nodes and not only on one node where intended. Can someone please help me with this. PRPC version is 7.1.9
***Updated by Moderator: Vidyaranjan| Tagged helpme***
***Updated by Moderator: Marissa to add SR Details***
Pegasystems Inc.
US
Hello Dhirendra,
How did you disable the agent? Do you see it running in SMA? How are you determining that it is running for a specific node?
Thanks,
Mike
JPMC
US
Hi Mike - Sorry for the late reply!
I disabled them from agent schedule instances on all but one node by logging in on each of those nodes. SMA correctly shows that agent is running only on the intended node(only one). But when we look at the logs of those nodes it seems the async service is running randomly on any of the nodes even agent is disabled on those nodes.
JPMC
US
Mike Townsend - Could you please give me some insight into it or the way to know this wierd behaviour.
JPMC
US
Can someone please explain this behavior or provide some insights?
Pegasystems Inc.
IN
can you raise an SR for this behaviour?
PEG
PL
Could you share the log file from different nodes. Also, mention that which node you are expecting it to run?
JPMC
US
Hi All Sorry for late reply. I have created a SR for the same - SR-A95493.
Accepted Solution
Pegasystems Inc.
IN
Hello!
Upon reviewing the corresponding SR, we see that it has been resolved. SA-27748 was created as a result of the investigation. Please reference that if you have the same question.
Regards,
Lochan | Community Moderator | Pegasystems Inc.