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 Dulshanka De Silva (Dulshanka)
Virtusa

Virtusa
LK
Dulshanka Member since 2015 3 posts
Virtusa
Posted: June 14, 2018
Last activity: July 2, 2018
Posted: 14 Jun 2018 3:00 EDT
Last activity: 2 Jul 2018 10:10 EDT
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Attach a PDF file to a email

Hi,

I came through a situation where I need to send an email with a PDF attachment that taken from case attachments. At the time email is sending case has many attachments and I want to attach most recent one to the email.

Please help me to find a solution for the above scenario.

Thanks in advance...

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management
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Posted: 3 years ago
Posted: 14 Jun 2018 4:22 EDT
Shubham Shekhar (Shekhar_Shubham)
PEGA
Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,


You can have a look at sendemailwithallattachments  activity, if you tweak  step 5 and 7(checked in 7.2.2) it should help your requirement.


Thank You

Accepted Solution

Posted: 3 years ago
Posted: 22 Jun 2018 8:25 EDT
Dulshanka De Silva (Dulshanka)
Virtusa

Virtusa
LK

"sendemailwithallattachments"  Activity customization did work. but could not attached into a category.


So I had to use "pyAttachAsPDF" along with "pzSendEmail" and  It worked as expected.

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