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 Janani Raveendran (Janani)
ATOS
Pega Developer
ATOS
IN
Janani Member since 2016 2 posts
ATOS
Posted: December 12, 2017
Last activity: December 12, 2017
Posted: 12 Dec 2017 5:12 EST
Last activity: 12 Dec 2017 8:41 EST
Closed

Attaching screen shot of tabs from open browser window

Hi,

I understand that there is a OOTB feature to attach screen shot to a case.Is there a way to restrict it to only the browsers opened and also we require to take screen shots of tabs. As of now in Pega it displays all windows opened in desktop.

***Updated by moderator: Lochan to update Categories***

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Posted: 4 years ago
Updated: 4 years ago
Posted: 12 Dec 2017 8:41 EST
Updated: 12 Dec 2017 8:40 EST
Rett Hean (Rett_Hean_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
US

The only OOTB feature for this is the screen capture utility. It does have the capability to select specific windows, but it will not be able to drill down and give you views into each tab.


With that said, it is still ActiveX only, so it is IE only, and is deprecated in later releases (7.3+)


Reference: https://pdn.pega.com/deprecation-microsoft-activex-controls-pega-platform/deprecation-microsoft-activex-controls-pega

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