Skip to main content
Contact a Moderator

Question

3
Replies
142
Views
 Satish Kumar Lade (SatishKumarL5551) Areteans
Areteans
NZ
SatishKumarL5551 Member since 2018 49 posts
Areteans
Posted: May 13, 2019
Last activity: May 14, 2019
Posted: 13 May 2019 15:38 EDT
Last activity: 14 May 2019 1:30 EDT
Closed

Attaching a video to case

Hello,

We work for a police department where the client says end user should be able to attach a video of incident while reporting a crime that occured. Similar to attaching a file do we have any option to attach a video to case.

Any suggestions would be appreciated.

Thanks,

Satish

***Edited by Moderator: Lochan to update platform capability tags***

Low-Code App Development Case Management User Experience
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 3 years ago
Posted: 13 May 2019 16:41 EDT
Kurt Waltz (KurtW_GCS) PEGA Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

Where a video is just a file, you can attach it to a work object like other files.  Are there specific needs/requirements you have, or problems you've run into while trying to implement this?

-Kurt
Posted: 3 years ago
Posted: 13 May 2019 17:18 EDT
Satish Kumar Lade (SatishKumarL5551) Areteans
Areteans
NZ

Hello Kurt,

Thanks for the response. I will try attaching a video and keep you posted in case of issues. Just wanted to check if attaching a video was possible or not.
Posted: 3 years ago
Posted: 13 May 2019 19:42 EDT
Susan Liu (SusanLiu_GCS) PEGA Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi Satish, 

Yes, you can attach a video to the case. I did this before. I added a MP4 file to the case. It was successful. 

 

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice