Question1Replies35Views PenbeM65 Member since 2018 1 post Softtech Posted: 1 year agoLast activity: 1 year 9 months ago Closed Attachments Cache ProblemHi,Our platform is 7.1.7We are creating 3 word documents from templates and attach these documents to our case.After resolving this case, we open new case and create new 3 word documents as attachments.when we complete the second case there are 6 word documents (3 for old case data and 3 for new case data).How are we resolve this problem?Thanks in advance. Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoMarcLasserre_GCS PEGA replied to PenbeM65Hello, Can you try this with an Out-Of-The-Case user and workobject? Maybe you need to trace it to analyse where the problem could be coming from.