Question2Replies403Views×Close popoverFarkhad Akhmetshin (FarkhadA6637) I-TECO I-TECO RU View ProfileSend Message FarkhadA6637 Member since 2017 1 post I-TECO Posted: March 7, 2019Last activity: August 1, 2019Posted: 7 Mar 2019 3:22 ESTLast activity: 1 Aug 2019 3:34 EDT Closed Attachments in correspondenceIn case type we sent an Email with correspondence contained attachments from current work object with concrete category (For example: 'TmpCategory').Then this correspondence attached to this work object.On the next step when we delete from this work object attachments with category 'TmpCategory' or change this category, this attachments also disappear in correspondence.How to make that attached correspondence with attachments was like sent in email correspondence (without attachment changes)in other words how make cast of sent correspondence. Or how to attach copy of email with correspondence 'tempname.eml' with sent attachments?Steps to Reproduce1. Send email with correspondece contained attachments of conrete category using activity SendSimpleEmail.2. Delete all attachments with this category from work object attachments or change their category.3. Open attached correspondence.4. Correspondence's attachments disappear.***Edited by Moderator: Lochan to update platform capability tags*** Pega Platform Case Management Support Case Exists ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 1 Aug 2019 1:50 EDT×Close popoverArun Kumar Sarada (ArunSarada) PEGA Product Manager - Case Management Pegasystems Inc. IN View ProfileSend MessageArunSarada PEGA replied to FarkhadA6637This to me clearly an issue to be addressed in the Pega platform. Please reach out pega support Posted: 1 year agoPosted: 1 Aug 2019 3:34 EDT×Close popoverLochana Durgada Vijayakumar (Lochan_DV) MOD Lead Technical Documentation Specialist Pegasystems Inc. IN View ProfileSend MessageLochan_DV MOD replied to FarkhadA6637Thanks Arun! @FarkhadA6637 was redirected to post on our community via SR-C96497. Farkhad - please reopen the SR and mention the URL to this post while reopening it. Thank you.