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 Suresh Chella (Suresh Chella)
RABO BANK
PEGA Engineer
RABO BANK
NL
Suresh Chella Member since 2014 26 posts
RABO BANK
Posted: December 8, 2015
Last activity: December 9, 2015
Posted: 8 Dec 2015 4:12 EST
Last activity: 9 Dec 2015 6:42 EST
Closed

Attachments deletion

Hi,

In my requirement, user have the ability to view the list of Attachments of a Work-Object , Add, Delete the Attachments from the same screen.

I have used out of the box "pyAttachmentsContainer" rule in a section  , it has List and Add but not delete

1.JPG

Alternative approach : Used "pyAttachmentsWrapper" , it has List, Add, Delete functions but when i delete screen replacing with blank white screen.

3.JPG

Can any please suggest me an idea where should see List, Add, Delete of attachments

Thanks

Suresh

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Posted: 5 years ago
Posted: 8 Dec 2015 5:12 EST
Santanu Bhattacherjee (Santanu)
PEGA
Senior Manager - Sales Automation
Pegasystems Inc.
IN

Hi

The listview which shows the list of attachment is : AttachmentListEmbed

It is available rule . Can you please check whether it has the required field or not ?

Also, have you given your users the right set of privileges that are required to perform an attachment deletion ? Refer : https://pdn.pega.com/how-enable-users-delete-attachments
Posted: 5 years ago
Posted: 8 Dec 2015 5:49 EST
Suresh Chella (Suresh Chella)
RABO BANK
PEGA Engineer
RABO BANK
NL

Checked with "pyCaseNarrative" , along with attachments its showing user actions like WO update n create which user doesn't want.

Privileges will not play role here, User can delete attachment if i give "View Attachments" event on a button , that opens pyAttachmentsWrapper in a separate window, then deletion works. But i want that feature on UI instead of opening in a window.

Thanks

Suresh  

Posted: 5 years ago
Posted: 8 Dec 2015 6:14 EST
Santanu Bhattacherjee (Santanu)
PEGA
Senior Manager - Sales Automation
Pegasystems Inc.
IN

Hi

I just tried to embed the section " AttachmentListEmbed" in my section and was successfully able to see and  delete the attachment .

Can you try it once ?

Also make sure you have your pop up blocker disabled so that you can see the warning pop up that appears when you try to delete an attachment ?
Posted: 5 years ago
Posted: 9 Dec 2015 6:30 EST
Suresh Chella (Suresh Chella)
RABO BANK
PEGA Engineer
RABO BANK
NL

Hi Shantanu,

My first approach is this, but when i delete attachment WO becomes blank, it just showing white screen.
Posted: 5 years ago
Posted: 8 Dec 2015 5:19 EST
Ashish Agrawal (AGRAA)
PEGA
Technical Lead
PEGA
IN

Yes agree with Santanu.

There is already an OOB harness and section doing using this listview.

Harness called Work- • pyAdvancedAttachments

and Section called Work- •Attachments
Posted: 5 years ago
Posted: 8 Dec 2015 7:25 EST
John Pritchard-Williams (JOHNPW_GCS)
PEGA
Client Support Team Lead
Pegasystems Inc.
GB

Hi Suresh,

Have you tested this using multiple Browser Vendors/Versions by any chance ? If so - can you let us know the results here....

Thanks,

John

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