Posted: 21 Jan 2020 4:27 EST Last activity: 24 Jan 2020 9:51 EST
Attachments download issue in IE 11 after upgrade
We recently upgraded from 71 to 822 version, after that while downloading few attachments by clicking on link, IE 11 session is going to not responding state, same attachments are downloading fine in Chrome browser. we tried in debugger tool and don't see any errors. Please suggest what would be the solution here.
Thanks in Advance
***Edited by Moderator Marissa to update platform capability tags****
Can you please confirm whether this is an issue with large attachments because you have mentioned that for few attachments. Is it happening for the migrated WO, or happening in general.
Also, when you "debugger tool", do you mean browser console? This is a very common issue, and we haven't seen these reported in 8.2.2 version in IE, so it could be a problem in your system. Do your colleagues also face the same issue in their IE browser.