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Posted: October 2, 2019
Last activity: October 2, 2019
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Attachments in S3 repository
Customer is using Pega cloud, so attachments are stored in S3 repository.
Customer is asking to be able to build an email containing 2 links, one to the work object - which they can do, and another to an embedded attachment.
Is this possible using S3, and if so how?
Posted: 1 year ago
Thanks Kevin,
Your link included the answer that I was looking for.
"Pega Cloud Services does not support direct access to files in a Pega Cloud File Storage repository, including using a file connector to point your Pega application to your repository."
Not possible to put a URL to the file into an email.
In fact, pegacloud has preconfigured to use S3 for attachments, etc: https://community.pega.com/knowledgebase/articles/pega-cloud/pega-cloud-services-file-storage.
I do not see any infrastructure limitation at all. Your question might be application specific.