Question
Attachments within email not seen when attached to Work object
I have a requirement where i have to attach the outbound email to work object with attachments in email, I am able to acheive the first part wherein i am able to attach email to workobject but i am unable to access any of the attahcments attached in mail when opened in PRPC.
Can any one please help?
***Updated by moderator: Lochan to add Categories***
Hi,
I am using OOTB CorrAttach activity to attach email to workobject.
Thanks
By looking into the usage of CorrAttach activity it should be invoked from CorrUpdate activity.
This activity gets called from another activity CorrUpdate. It links the correspondence record to the work object, adds history and saves the it.
Try with SendSimpleEmail activity which internally invokes CorreAttach activity.
Hi,
Are you using "pyCreateAndManageWorkFromEmail" OOTB activity to attach the outbound email to work Object?
Regards,
Supraja