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Sam27 Member since 2019 122 posts
CBA
Posted: May 27, 2020
Last activity: June 9, 2020

Attch PDF for Duplicate cases

Hi All,

 

My requirement is If a customer submits multiple requests for the same vehicle, but for slightly different locations, the application should identify the new case as a duplicate case.

I am trying to attach the Document for the duplicate cases.

The document/PDF is getting created if there is no duplicate case, but the document is not getting generated for duplicates cases Can someone please suggest, PFA and please let me know 

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Platform Case Management
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