Question 1 Replies 68 Views × Close popover Raj kamal (Rajk0927) TCS TCS IN View Profile Send Message Rajk0927 Member since 2020 1 post TCS Posted: August 6, 2020 Last activity: August 6, 2020 Posted: 6 Aug 2020 10:29 EDT Last activity: 6 Aug 2020 12:06 EDT Authentication failed Unable to login in Pega cloud instance . Below are the details :- Status :- fail operator : not available node :no id available Pega Platform 8.1 Cloud Services Pega Cloud Other Industry System Architect Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Posted: 9 months ago Posted: 6 Aug 2020 12:06 EDT × Close popover Durai Sankar Ramasubbu (duraisankar) Morgan Stanley Senior Associate Morgan Stanley IN View Profile Send Message duraisankar Morgan Stanley replied to Rajk0927 There might be multiple reasons. Some common reasons are : Incorrect username or password. Make sure whether both the username and password are correct. The operator ID might be disabled. Contact other system architects to check whether your operator ID is disabled in the application. The operator ID might be deleted. If you have provided a valid email address to your operator ID, try resetting your password. Good Luck!