Question 2 Replies 100 Views × Close popover Vinita Kumari (VinitaK4) Nielsen Nielsen US View Profile Send Message VinitaK4 Member since 2019 2 posts Nielsen Posted: July 15, 2020 Last activity: April 4, 2021 Posted: 15 Jul 2020 5:43 EDT Last activity: 4 Apr 2021 7:00 EDT Authentication Failed error - User is Kicked out in mobile While working on the Mobile app and going through multiple screens, Its is automatically logging out with a message "authentication failed". We had same application in 7.3 and it was working fine, facing issue with 8.3 Pega Platform 8.3.2 Mobile Communications and Media Solutions Engineer × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Posted: 9 months ago Posted: 15 Jul 2020 9:57 EDT × Close popover Krithigassree Sambamurthy (Krithiga_GCS) PEGA Senior Software Solutions Engineer Pegasystems Inc. US View Profile Send Message Krithiga_GCS PEGA replied to VinitaK4 1. What authentication method are you using ? 2. Can you check the device logs and check for more details on the error ? 3. If you have Android app, you can connect to Chrome and check console logs for more details. For iOS you may have to use MAC + Safari combo for the same Posted: 1 month ago Posted: 4 Apr 2021 7:00 EDT × Close popover Satish kumar reddy Polireddy (SatishkumarreddyP) Process360 Pvt Ltd Process360 Pvt Ltd SA View Profile Send Message SatishkumarreddyP Process360 Pvt Ltd replied to VinitaK4 @VinitaK4 Hope your issue has been solved. I'm also facing the same Issue "Authentication failed" error for my mobile application. Can you please share us how the issue is resolved?