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Srikanth Dulam (SrikanthD2422)
Software Engineer
SrikanthD2422 Member since 2013 11 posts
Posted: November 3, 2017
Last activity: October 16, 2018

Authentication time-out not working for Desktop version but working fine for Hybrid client Mobile app

Authentication time out not working in LEAN test Desktop version but its working fine in LEAN hybrid client Mobile app online and offline.
Attached the document contain the error which is getting displayed after time out in desktop.

Steps to reproduce the issue:

1. Set the Authentication time out value in access group
2. Login using /PRWebLDAP2 url
3. Don't perform any action for specified time out in the access the group

4. After that click on any button or icons

Note: With the same url and access group value time out functionality working fine for LEAN hybrid client mobile app.

Error Message:

Status: Fail
message: there has been an issue; please contact your administrator
Operator ID: XXX
Requestor ID: XXXX
Time stamp: xx
Engine version: xxx
Any suggestions to resolve this issue in Desk top version? Pega SR-B89364 has been already created for this.

***Moderator Edit: Vidyaranjan | Updated Categories***

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