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HarsimranP Member since 2016 1 post
AIG Shared Services, Inc.
Posted: 2 years ago
Last activity: 2 years 7 months ago
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AuthorizationException

We are getting the below error in our Production Logs:

(e_Obj_Report_Definition.Action) ERROR Error in Obj-Open
com.pega.pegarules.pub.database.AuthorizationException: インスタンス RULE-OBJ-REPORT-DEFINITION SYSTEM-LOCKS GETUSERLOCKFORERRORINQUIRY #20171128T010425.300 GMT を開く権限がありません

I have checked other posts related to this however, the solutions provided have not worked.

The customized unauthenticated access group has access to System-Locks (PegaRULES:SysAdm4 role). The access group that the user is using is PegaRULES:User4 which does not have access to System-Locks. However, the users in non prod have the same setup but is not throwing this exception at all after trying to replicate in the lower environments.

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