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 lou yuxuan (louy9438)
Accenture

Accenture
CN
louy9438 Member since 2018 4 posts
Accenture
Posted: September 12, 2018
Last activity: September 14, 2018
Posted: 12 Sep 2018 2:34 EDT
Last activity: 14 Sep 2018 6:05 EDT
Closed

Auto call problem flow

when we set a date values to char values, then the case will auto call problem flow as error message,

just want to know how to find the place that it call problem flow.

Thanks for your help.

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Data Integration Java and Activities Case Management
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Posted: 2 years ago
Posted: 12 Sep 2018 5:46 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
FR

Hello,


Well problem flow could be automatically called by the system from any flow I believe. This is an Out-Of-The-Box mechanism to handle unhappy path of your custom flows eventually.


But if you need more details, I think the best approach is to trace the runtime execution with our tracer tool.  
Posted: 2 years ago
Posted: 12 Sep 2018 9:34 EDT
Wang Yumeng (Yumeng.Wang)
accenture

accenture
CN

By the way, When calling the ProblemFlow in my activity.


There will be 2 open cases.


The main flow just proceed to the next step and also create a new one that route to the Broken Process.


I just need one.How to do that ?
Posted: 2 years ago
Posted: 12 Sep 2018 9:57 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
FR

Well,


I don't think we have an option to skip ProblemFlow, I'm not sure.


The only way is to avoid bad configuration with a flow crashing in the middle of nowhere with an exception not properly handled. 
Posted: 2 years ago
Posted: 14 Sep 2018 6:05 EDT
Anna Buchanan (Anna_B_Buchanan)
Merkle
Senior Programmer
Merkle
ES

I agree.


There should never be a reason for skipping problem flow when there is a problem. You need to prevent the original error happening 


"when we set a date values to char values, then the case will auto call problem flow as error message" - If you need to set your date value to a char value, you are using the wrong property type, please switch to text property type which is more flexible.