Question 1 Replies 89 Views × Close popover sekar jothimani (SekarJothimani) NCS NCS SG View Profile Send Message SekarJothimani Member since 2008 5 posts NCS Posted: May 15, 2020 Last activity: May 16, 2020 Posted: 15 May 2020 10:01 EDT Last activity: 16 May 2020 12:10 EDT Closed Auto log off in pre production environment- JSESSIONID changes after some time When we are trying to login using any operator in a pre-production environment, after some time facing automatic log off in the dev studio portal. Architecture: Web LB , multiple webservers,App LB, and multiple app servers. Observed that JSessionId is getting changed automatically after some time. session stickiness is configured in Web LB with cookie based and App LB with IP based. After Login Screen Cookie: Pega-Perf=itkn=0; JSESSIONID=15rJJ0FT5kLArXiGCLEOT-oRTkQ0j2iKXzOsybA-. PEGA_STG02; Pega-RULES=%09%7Bpd%7DAAAAA9wFVz%2FsJ5EcxnaoBjAEc6vL8DCDRrs1Nyz4Kp%2FYmNHeqlopTzKUFluGPcK3VqdlIw%3D%3DA On opening Application rule, it Auto Logged Off Cookie: Pega-Perf=itkn=3; JSESSIONID=K1Y20u-DrPtJUk0Ca8CyiWdWtR5L-u9vvBaDhz5_.PEGA_STG01; Pega-RULES=%09%7Bpd%7DAAAAA9wFVz%2FsJ5EcxnaoBjAEc6vL8DCDRrs1Nyz4Kp%2FYmNHeqlopTzKUFluGPcK3VqdlIw%3D%3DA Do we need to change App LB settings from IP based to Cookie-based ? to resolve this issue. Pega Platform 8.1.2 System Administration Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 16 May 2020 12:10 EDT × Close popover Harish Gunneri (Harish_GCS) PEGA Senior Software Solutions Engineer Pegasystems Inc. US View Profile Send Message Harish_GCS PEGA replied to SekarJothimani Hi Sekar, I haven't tried the LB setup by myself but I have some issues getting concluded as Pega only supports Cookie-based session affinity. Load Balancing on Multi-node Cluster - https://community.pega.com/knowledgebase/articles/performance/load-balancing-multi-node-cluster https://community.pega.com/sites/default/files/help_v73/engine/high%20availability/configuration/eng-high-availability-configuring-session-affinity-con.htm Refer to high availability administration guide for more details & best practices - https://community.pega.com/system/files/media/pdf/pega-platform-81-high-availability-admin-guide.pdf Thank you!