Question
Auto Refresh of Worklists
This question might have been asked a lot of times, I went through the discussions but couldn't find a solid solution for this.
We are using pyCaseManager7 portal.
I open a item from worklist, resolve the item and close it. It takes me back to the dashboard screen with worklist, but the resolved item still shows up in the worklist.
Is there a way to auto refresh the worklist? In version 6.3 we had similar issue which was resolved by a HFIX. (https://pdn.pega.com/support-articles/resolved-work-item-should-not-be-displayed-worklist)
PEGA version : 7.1.7
OS : AIX
Database : DB2
App Server : Web Sphere
One approach I might try and experiment with would be to use the Live UI Inspector to inspect the button that submits the work item. I'd then try overriding the section the button is contained in and update the button configuration to add an action to refresh the section the work item list is contained in on click.
Obviously, there are other factors to consider, such as not overriding the button in a manner that displays in other areas of your application where you might not want this behavior.
But that's where I'd start, just to see if it works. And if it doesn't, then I'd come back here to see if anyone else has ideas. Because, I agree, surely someone has to have figured out an implementation for this by now.
Thanks.
B.