Susheel Bonthala (SusheelB0531)
JP Morgan Chase & Company

JP Morgan Chase & Company
SusheelB0531 Member since 2018 7 posts
JP Morgan Chase & Company
Posted: August 20, 2019
Last activity: August 21, 2019
Posted: 20 Aug 2019 11:44 EDT
Last activity: 21 Aug 2019 9:40 EDT

Auto retry of GetNextWork

Hi All,

We have a requirement to automatically retry the get next work option (Instead of user clicks) when the user does not get any case after performing get next work manually. In this scenario, we display a harness that includes a message that No Assignments are available. In order to solve this, We tried adding a java script in this section which uses SetTimeout function for auto reload. But with this we are facing issues as the script keeps on running even if the user traverses to dashboard (Thread names are same for harness and dashboard).

Any other better ways to solve this requirement? Appreciate your help

***Edited by Moderator: Lochan to update platform capability tags***

Low-Code App Development Data Integration Java and Activities Case Management User Experience
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