Posted: 21 Jan 2020 3:58 EST Last activity: 21 Jan 2020 4:13 EST
Auto submit of Flowaction
We have a requirement to route the screenflow to workbasket.
Issue 1: I tried to configure the routing in start shape of screenflow, but after the case routed while we try to submit the first screen of screenflow we are getting an Refactoring error.We couldn't navigate to further screens of screenflow.
For this issue 1 we created one assignment before the screenflow and in that flowaction, html tab we configured ActionAutoSubmit. While we running in Interaction portal,screenflow routed to the Workbasket sucessfully. But we are facing the following issue,
All the screens of screenflow getting auto submitted, insted of one flowaction. This issue occur only in Interaction portal of CSR framework. But in normal portal only that configured flow action alone auto submited as expected.
Kindly help me in this issue ASAP. Suggest me some other approach as well.