Question

2
Replies
969
Views
KaushikS3532 Member since 2013 3 posts
TCS
Posted: 4 years ago
Last activity: 4 years 10 months ago
Closed

Automatic case creation through email in CPM

We want to automatically create both interaction case and service case in our application through email.

As per PDN, only interaction case is getting created automatically from incoming email.

Case Management
Moderation Team has archived post
Share this page LinkedIn