Question
Automatic refresh a widget
Hi!
I have a widget containing the name of Workbaskets assigned to the operator and the sum of tasks in each of those workbaskets.
I need the section containing the widget to be automatically refreshed every time a new task is assigned to one of those workbaskets.
Refreshing the harness is not a possibility.
I tried 2 solutions:
1) On the section, I created an action set where the event was On load, the action was calling a channel for new tasks and refreshing the section.
2) I put the following condition on Refresh condition of the section: Declare_pzRecentsCache.pxUpdateDateTime Changes (following some community posts)
Both of them seem not working.
I think I need a javascript however, I don't know how to refresh just one section.
Any ideas?
Hi,
Could you please follow the below article that you were specifying
https://community.pega.com/support/support-articles/case-manager-worklist-not-refreshed
Add the refresh condition in thedynamic layout not in the section level.
We tried replicating the scenario and we were able to resolve it with the refresh condition “Declare_pzRecentsCache.pxUpdateDateTime Changes”