Skip to main content
Contact a Moderator

Question

1
Replies
62
Views
 Bob Reawaruw (BobReawaruw)
Atos
PEGA Senior Architect
Atos
NL
BobReawaruw Member since 2018 62 posts
Atos
Posted: October 5, 2020
Last activity: January 28, 2021
Posted: 5 Oct 2020 11:55 EDT
Last activity: 28 Jan 2021 19:03 EST
Solved

Automatically delete task

Report

Requirement:

Delete open tasks which are idle, these tasks are were initiated by optional processes available via de actions menu.

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform 8.4.2 Case Management
Reply

Accepted Solution

Posted: 1 year ago
Updated: 8 months ago
Posted: 5 Oct 2020 12:00 EDT
Updated: 28 Jan 2021 19:03 EST
Bob Reawaruw (BobReawaruw)
Atos
PEGA Senior Architect
Atos
NL
Report
  • In the optional process flow, add a connector and an end-shape to the task.
  • Add a empty flow action to the connector, ex. "EndTask".  
  • Add an SLA to the task.
  • Goal/deadline = ex. 8 hours.
  • Action after meeting the goal = Advance flow ("EndTask")  
Reply

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice