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Adrian Chng Member since 2011 1 post
PEGA
Posted: 3 years ago
Last activity: 3 years 3 months ago
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Automatically get next assignment (GetNextWork) for worker on logon

I have a business requirement to automatically get the next available assignment for workers on successful logon. The current behaviour of displaying the operator's worklist is not meaningful as majority of the assignments are in the workbaskets and business does not want operators to pick-and-choose the work, even if it has been assigned to him/her.

Does someone have a similar requirement and successfully implemented it for a client?

The Pega Platform I'm working on is Pega 7.2.1 and we are not using any strategic app or framework.

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