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Posted: April 25, 2020
Last activity: April 26, 2020
Avoid email attachments from getting attached to case
Hi
Is there a way to avoid emails from getting attached to the cases while using Notifications.
All notification OOTB activities end up using VerifySendCorr/corrnew which attaches the email to the workobject and saves the email in Data-Corr-Email.
I am looking for OOTB ways of achieving this without using custom rules
If you are using "SendSimpleEmail" for sending emails, then you can pass the "DoNotAttach" parameter as true.