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 Ankuj Jhalani (AnkujJ44)
SunLife Canada

SunLife Canada
CA
AnkujJ44 Member since 2014 20 posts
SunLife Canada
Posted: April 25, 2020
Last activity: June 14, 2021
Posted: 25 Apr 2020 20:11 EDT
Last activity: 14 Jun 2021 7:38 EDT
Closed

Avoid email attachments from getting attached to case

Hi 

Is there a way to avoid emails from getting attached to the cases while using Notifications.

All notification OOTB activities end up using VerifySendCorr/corrnew which attaches the email to the workobject and saves the email in Data-Corr-Email.

I am looking for OOTB ways of achieving this without using custom rules

Pega Platform 8.3 Enterprise Application Development Dev/Designer Studio Cross-Industry System Architect
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Posted: 1 year ago
Updated: 4 months ago
Posted: 26 Apr 2020 3:15 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (pavan3753)
JP Morgan Chase & Co.
Team Leader
JP Morgan Chase & Co.
IN

If you are using "SendSimpleEmail" for sending emails, then you can pass the "DoNotAttach" parameter as true.

 

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