Question1Replies364Views ColasM44 Member since 2016 1 post Capgemini Posted: 2 years agoLast activity: 2 years 2 months ago Closed Solved BA Essentials 7.3.1 - Cannot download related content (lack required permissions) On some related content I get a popup message "Unable to open the attachment. You lack the required permissions". For example, BAE Solution Buid ... cannot download 7.3.1_GoGoRoad_User_Stories.xlsxSolution: BAE Solution Build Pega Academy ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years agodimis PEGA replied to ColasM44should be resolved by now. to be sure apply this procedure • Log out of all pega sessions • Close all browser tabs • Clear complete browser cache • Restart browser and retry • If issue persist try incognito mode • If issue persist try a different browser If you still get this error please contact SelfStudySupport@pega.com , including screenshots of your attempts to execute previous steps. Using the Windows tool “Screen Recorder” might help.