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Sourabh Member since 2012 14 posts
Areteans
Posted: December 18, 2015
Last activity: April 14, 2017
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Background Agent to pull work from workbasket and assign to caseworker based of their skill ,bandwidth etc.

I have a below requirement.

Background Agent to pull work from workbasket and assign to caseworker based of their skill ,bandwidth etc.

I need the approach for this implementation.

***Updated by moderator: Lochan to add Categories***

Case Management
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