Question2Replies4214Views×Close popoverVenkata Sumanth Nori (VenkataSumanthN) Intel Corporation Intel Corporation US View ProfileSend Message VenkataSumanthN Member since 2017 6 posts Intel Corporation Posted: December 4, 2017Last activity: December 12, 2017Posted: 4 Dec 2017 14:36 ESTLast activity: 12 Dec 2017 19:14 EST Closed Solved Base64 encoded image doesn't show in emailWe are using PRPC version 7.2.2.When ever inline images are sent as an inbound email, "Embed data for inline images into HTML" option is present in listener process tab to show in Pega UI.It converts the image to base64 format and we are able to see it in Pega.If we send an outbound email with the encoded format, image doesn't appear in outlook.Please let me know if there is anyway we can fix it.?***Edited by Moderator Marissa to update categories*** Data Integration Java and Activities User Experience ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoPosted: 5 Dec 2017 12:24 EST×Close popoverJeff Houle (HOULJ) PEGA Senior Software Engineer Pegasystems Inc. US View ProfileSend MessageHOULJ PEGA replied to VenkataSumanthNUnfortunately, Email clients often block the user from viewing images that are embedded into HTML. See https://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/embedded-png-base64-images-img/194f0630-b08c-4b38-a238-0574f72f2478 for an example discussion about this in Microsoft Outlook. Accepted Solution Posted: 3 years agoPosted: 12 Dec 2017 19:14 EST×Close popoverVenkata Sumanth Nori (VenkataSumanthN) Intel Corporation Intel Corporation US View ProfileSend MessageVenkataSumanthN Intel Corporation replied to VenkataSumanthNthe only solution for this is to send images as attachments and embedded images in the email. Then the images will appear only as embedded images in Email. this worked well with MS Outlook. Haven't checked with other mail servers.