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Dhanamalini Gurunath (DhanamaliniG)
Mphasis
Delivery Project Lead
Mphasis
IN
DhanamaliniG Member since 2014 4 posts
Mphasis
Posted: 3 weeks ago
Last activity: 3 weeks ago
Posted: 27 May 2021 9:41 EDT
Last activity: 27 May 2021 12:56 EDT

BatchOut table is populated with the offer records but DBTemplate is empty

Hi 

we have a requirement to populate offer records in multiple DBTemplates based on the pyChannel. So we configured the Offer flow with different DB templates using a simple Generic flow shape, routed accordingly based on a decision shape based on pychannel value.

Out the of 2 DB Templates configured, Template1 gets populated whereas the Template2 does not. But am able to see offer records for both in the Batchout table.

Any idea why this happens?

P.S - Template2 works fine if configured in the Engagement , which we do not want now.

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform Data Integration