BIX extract of work history does not work
We are using PRPC 7.3.1
I created an Extract file using our work history class "History-Org-AppName-Work". Use XML as output format, and selected "Get all properties" checkbox.
After running the Extract file from within the Developer portal, I noticed that the xml generated contains only a few properties.
It contains only pxCommitDateTime, pxObjClass, pzInsKey, nothing else.
Is this a known issue?
***Updated by moderator: Lochan to update platform capability***
Pegasystems Inc.
IN
Hi,
I created same use case and able to replicate this issue.
Seems to be some BUG from product side. I've checked for available HFIXs if any but couldn't one.
I will discuss with product team, I will get back to you.
Thanking you.
Bank Of America
US
Hi Janav,
Have you got any update from product team?
If this is a defect, is there hotfix for the issue?
Thanks!
Pegasystems Inc.
IN
Hi,
Can you please create SR for this as this needs to be investigated in a dedicated SR.
Thanks,
Venkat
Pegasystems Inc.
IN
Do mention the URL of this post while creating the SR and let us know the SR# back here once you create it. we shall continue to track it for you.
Thanks!
Bank Of America
US
I submitted a SR. It is SR-C66881
Thanks.
Pegasystems Inc.
IN
Thank you! I have connected this post with the SR for effective troubleshooting.
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated Support Request, the following resolution was found:
Instead of selecting "Get All properties", select individual properties for BIX extract.