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BhuveenMadala Member since 2014 21 posts
Accenture
Posted: 1 year ago
Last activity: 1 year 7 months ago
Closed

BIX extraction issue

Hi Team,

we have implemented (XXXX) process to reduce the time of bix extraction in production. in this process we are facing some challenges. Please have a look into below log and suggest us what is the exact issue here.

01:11:39,589 [ ABCdefghijk] ( internal.mgmt.EngineImpl) INFO - Embedded Environment initialization is complete.
01:11:39,589 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - {u=20190205T000000.000, I=abc.xml}
01:11:41,628 [ ABCdefghijk] ( internal.access.ExtractImpl) ERROR - Unable to process abc-abc-abc-work: null
java.lang.NullPointerException
at com.pega.pegarules.data.internal.rd.utils.DatabaseUtils.hasTenantId(DatabaseUtils.java:247)
at com.pega.pegarules.data.internal.access.ExtractImpl.doExtract(ExtractImpl.java:2969)
at com.pega.pegarules.data.internal.access.ExtractImpl.runExtract(ExtractImpl.java:1742)
at com.pega.pegarules.data.internal.access.ExtractImpl.init(ExtractImpl.java:1394)
at com.pega.pegarules.data.internal.access.ExtractImpl.parseAndRunExtractCommand(ExtractImpl.java:1339)
at com.pega.pegarules.data.internal.access.ExtractImpl.main(ExtractImpl.java:1040)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:272)
at com.pega.pegarules.pub.PegaRULES.main(PegaRULES.java:85)
01:11:41,633 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - # Total Instances retrieved: 0
01:11:42,635 [ ABCdefghijk] ( internal.util.MoveLog) INFO - #Instances this thread updated: 0
01:11:42,636 [ ABCdefghijk] ( internal.util.MoveLog) INFO - CPU Time (this thread): 0.0 seconds

01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - Elapsed Time (seconds): 1.682
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - Total CPU Time (seconds): 0.0
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - #Instances Extracted: 0
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - #Instances per second: 0.0
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - #Instances per hour: 0.0
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - #Instances not extracted due to errors: 0

***Edited by Moderator: Pallavi to update platform capability tags***

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