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PonnurangamN2827 Member since 2019 43 posts
Vodafone
Posted: 1 year ago
Last activity: 5 months 3 weeks ago

BIX issue in production

We are observing below error in production. attached complete bix log.

Unable to process Data-Decision-IH-Fact: PRRuntimeException
com.pega.pegarules.pub.PRRuntimeException: PRRuntimeException

Caused by: com.pega.pegarules.data.internal.rd.queryexec.ExecuteQueryException: An error occured on executing the query for the report definition - There was a problem getting a list: code: 1013 SQLState: 72000 Message: ORA-01013: user requested cancel of current operation

DatabaseException caused by prior exception: java.sql.SQLTimeoutException: ORA-01013: user requested cancel of current operation

we have not cancelled any operation in bix for this. can somebody help me in understanding what could have went wrong here?

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development System Administration
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