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Yining Lu (DavidL07)
UnitedHealth Group

UnitedHealth Group
US
DavidL07 Member since 2015 16 posts
UnitedHealth Group
Posted: August 8, 2016
Last activity: August 24, 2016
Posted: 8 Aug 2016 11:38 EDT
Last activity: 24 Aug 2016 10:49 EDT
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BIX process hangs sometimes

We are using PRPC 7.1.8, and BIX ruleset version Pega-BIX:07-10-17 ,

com.pega.pegarules.bootstrap.codeset.version.Pega-EngineCode=07-10-17

We run BIX process from command line

Sometimes, but not always, the process hangs, i.e. the java program simply hangs and do not return.  There is no error message in the log file.

We have to kill the process and try again.  Sometimes, retry is sucessful; but sometimes, retry also fails.

The hang mainly happens during bootstrap.

Is this a known issue?  What may have caused this problem?

***Updated by moderator: Lochan to add Category***

Data Integration
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