Question
Blank Screen after logging into PRPC DEV portal.
Hi Team,
Blank screen has been observed after logging into PRPC731.This Issue has been observed after the Database migration from MSSQL to ORACLE using PEGA's Data Mover Utility.
Please find the attachments for the PEGA logs and BLANK SCREEN screenshot.
***Edited by Moderator: Pallavi to update platform capability tags***
Following exception @ network trace.
SCRIPT5007: Unable to set property 'TEMPLATE_DEFAULTS' of undefined or null reference
File: templates_default_constant_values90302070d6e99e7aea9f2f74b39ef794.js, Line: 1, Column: 1
PFA for the fiddler trace.
Similar Blank screen behavior across IE11,Chrome and Firefox browsers.
Please find below link might help you
https://community1.pega.com/community/pega-academy/question/got-blank-screen-after-logging-prpc
Hello Pradeep,
Can you check Network trace, any exceptions on browser console?
Have you tried the same in chrome browser?