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Kiran Kumar Sangaraju (KiranKumarS3582)
Ministry of Education Saudi Arabia

Ministry of Education Saudi Arabia
IN
KiranKumarS3582 Member since 2018 12 posts
Ministry of Education Saudi Arabia
Posted: 3 weeks 4 days ago
Last activity: 3 weeks 3 days ago
Posted: 24 May 2021 6:33 EDT
Last activity: 24 May 2021 9:02 EDT

On Browser Refresh Create Case Mash Up is creating new case every time

We have implemented Mash Up in .Net Portal to create new case on click of a button in .Net Portal. It is working fine for case creation but there is one issue business reported.

User created a case(Case# is generated) and started filling data, then before submitting the case if he refresh the browser it will create new case every time with new case # instead of showing him the case which he is working on. Is there any parameters or setting to control this? or do we need to handle it from .net side?

Pega Platform 7.3.1 User Experience Education Lead System Architect