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 Joseph Vincent (josephv3)
Cognizant

Cognizant
US
josephv3 Member since 2015 1 post
Cognizant
Posted: September 8, 2021
Last activity: September 16, 2021
Posted: 8 Sep 2021 21:35 EDT
Last activity: 16 Sep 2021 9:20 EDT

Bulk action for resolved cases

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I am able to transfer assignment to an operator resolved cases using Bulk action. Is this expected behavior or broken behavior?

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Customer Service for Financial Services 8.5 Case Management
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