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Posted: April 5, 2019
Last activity: April 11, 2019
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Bulk Reassign different assignments to same user
Hi All,
I have a requirement wherein I need to bulk process different assignments(assigned to different operators) and reassign them to same operator through bulk reassign.
Could anyone help me here?
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Posted: 2 years ago
Thanks for your reply. But I need to process different assignments and then assign them to same operator.
I believe Bulk reassign functionality takes into account one assignment at a time and creates a new newassign page for the same . Therefore , I need to know if the requirement which i am seeking is feasible? If yes , then please let me know how.
Posted: 2 years ago
Feasible yes of course. It will be just completely custom but why not.
Hello,
I guess you should try to create a custom activity. First select all the assignments to be processed and put them into a list with their key.
Then process the bulk reassign copying the OOTB reassign configuration.