Steve Davis (stevedavis01)
American Express
Senior Pega Engineer
American Express
stevedavis01 Member since 2013 11 posts
American Express
Posted: February 17, 2021
Last activity: February 17, 2021
Posted: 17 Feb 2021 9:15 EST
Last activity: 17 Feb 2021 10:35 EST

Business logic workbasket routing on OOTB Approval shape

We are trying to configure an OOTB Approval flow shape to 'use business logic' on the 'route to' option.  When we select the Decision Tree rule to use and save the rule, the Decision Tree value is lost from the rule. See screenshot. Using 'Route to work queue' option works ok and the value of the work queue is saved ok. 

We have been able to use the same 'use business logic' and Decision Tree on normal Assignment shapes.

Any one else seen this issue?

***Edited by Moderator Marissa to update Content Type from Discussion to Question***
Pega Platform 8.5.1 Case Management