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victor roy (victor)
Cognizant Technology solution
Business Architect
Cognizant Technology solution
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victor Member since 2014 21 posts
Cognizant Technology solution
Posted: March 27, 2021
Last activity: March 28, 2021

Call API directly from offer flow

Hi,

We have an requirement to send SMS to the eligible customer based on the campaign execution strategy output which include offerflow execution.

Now, As per our organization architecture, we cannot send SMS directly to customer, instead we have to use mulesoft as API and send SMS via SMS service provider.

Our requirement doesn't want to output the SMS treatment in a text or DB file.

So my question: is it possible to call API directly from offer flow? if yes how.

 

Victor

Pega Customer Decision Hub 8.5 Decision Management