Question2Replies36Views VilmarieB Member since 2019 1 post Oriental Posted: 1 year agoLast activity: 1 year 2 months ago Closed Call interaction (pop up) in training demo not workingCall interaction demo for training exercises is not working. It’s suppose to generate a pop up (allowed in my device) but it takes me directly to the search option with out the call. Pega Customer Service Conversational Channels ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoLochan_DV MOD replied to VilmarieBHello, Please let us know if this is related to any of our Pega Academy courses? Thanks! Posted: 1 year agoRakshith PEGA replied to VilmarieBHi, Have you imported the Sample Data? Try searching with 'connor' and create interaction case. If not, in search screen->other actions, you have an option to create a new contact, followed by that you can create cases.