Question2Replies40Views×Close popoverVilmarie Baez (VilmarieB) Oriental Oriental PR View ProfileSend Message VilmarieB Member since 2019 1 post Oriental Posted: July 23, 2019Last activity: July 23, 2019Posted: 23 Jul 2019 1:33 EDTLast activity: 23 Jul 2019 4:29 EDT Closed Call interaction (pop up) in training demo not workingCall interaction demo for training exercises is not working. It’s suppose to generate a pop up (allowed in my device) but it takes me directly to the search option with out the call. Pega Customer Service Conversational Channels ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post, learn more×Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 23 Jul 2019 1:38 EDT×Close popoverLochana Durgada Vijayakumar (Lochan_DV) MOD Lead Technical Documentation Specialist Pegasystems Inc. IN View ProfileSend MessageLochan_DV MOD replied to VilmarieBHello, Please let us know if this is related to any of our Pega Academy courses? Thanks! Posted: 1 year agoPosted: 23 Jul 2019 4:29 EDT×Close popoverShiva Rakshith S (Rakshith) PEGA Technical Solutions Engineer Pegasystems Inc. IN View ProfileSend MessageRakshith PEGA replied to VilmarieBHi, Have you imported the Sample Data? Try searching with 'connor' and create interaction case. If not, in search screen->other actions, you have an option to create a new contact, followed by that you can create cases.