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 Gayathri Muthumanickam (GayuThiru)
virtusa

virtusa
IN
GayuThiru Member since 2010 2 posts
virtusa
Posted: August 3, 2016
Last activity: November 30, 2016
Posted: 3 Aug 2016 0:21 EDT
Last activity: 30 Nov 2016 9:51 EST
Closed

Call Timer in Right panel not clocking during multiple Interaction

Hi,

During Multiple Interactions opened in CSR portal the Timer in  Right panel for previous interaction will stop clocking . Only then current interaction will show the time duration.

 

Please reply if anyone came across this issue before.

***Updated by moderator: Maryrita to add Group Tag***

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Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 5 years ago
Posted: 3 Aug 2016 6:05 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
MOD
Lead Technical Documentation Specialist
Pegasystems Inc.
IN

Hi Gayathri,


Thanks for posting your question here in the PDN forums. Not sure if you're aware but we have a new Product Support Community that just went live! I would like to invite you to post your question there. That will be the best place moving forward for you to receive assistance.


I'll be closing this thread now to future replies.


Hope to see you there!

Lochan  |  Community Moderator  |  Pegasystems Inc.