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Vinod Kumar Vemula (vinodkumarv1966)
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vinodkumarv1966 Member since 2018 39 posts
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Posted: November 22, 2019
Last activity: November 22, 2019
Posted: 22 Nov 2019 8:25 EST
Last activity: 22 Nov 2019 9:10 EST
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Calling agent in middile of activity will agent and activity run parllel or after agent activity completion will it run?

I am having 10 steps of activity at step 4 I am calling - queue-for-agent- calling one agent, will agent and activity run in parallel or after completion of agent activity it will come back and the actual activity will start?

and can I use the agent activity pages in actual activity?

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